Welcome to our website! Below are the terms governing the use of our services. Please read them carefully before placing an order.

Seller — Individual Entrepreneur Gerasimenko Pavel Borisovich, carrying out remote sale of goods and services through www.scanxpro.ru. Registered address of the Individual Entrepreneur: Russian Federation, 111555, Moscow, Molostovykh St., 10, building 1, apartment 11.

Buyer — an individual or legal entity placing an order and paying for goods/services in accordance with the terms of this Agreement and the legislation of the Russian Federation.

Goods — a tangible object of sale and purchase. Information about Goods is posted by the Seller on the Website for sale through the Online Store by remote means. The list of Goods posted on the Website may be changed at the Seller's discretion without notifying the Buyer.

Service — an intangible object of sale and purchase. Information about Services is posted by the Seller on the Website for sale through the Website by remote means. The list of Services posted on the Website may be changed at the Seller's discretion without notifying the Buyer

Website — the Internet resource www.scanxpro.ru owned by the Seller.

Agreement — this document defining the rights and obligations of the Buyer and the Seller.

Order — an electronic or oral request by the Buyer to purchase goods/services, placed through the Website, by phone, email or another method.

Delivery — transfer of Goods to the Buyer through third parties (courier services, transport companies).

1.1. Use of the Website and placement of an Order means the Buyer's full consent to the terms of the Agreement. In case of disagreement, the Buyer must immediately stop using the resource.

1.2. Goods are presented on the Website through photo samples, graphic, text and advertising materials that are the property of the Seller and are not a public offer. At the Buyer's request, the Seller is obliged to provide by telephone, by email or when the Buyer reviews the goods at the company office other information necessary for the Buyer to make a purchase decision regarding the Goods, including information on product certification.

1.3. By placing an order on the Website, the Buyer confirms the conclusion of a transaction in accordance with the terms of this Agreement. Registration on the Website implies consent to personal data processing in accordance with the Privacy Policy.

1.4. The Seller sells Goods and Services through the Website within the territory of the Russian Federation.

1.5. The Seller unilaterally adopts and changes the terms of the Agreement. In relations between the Seller and the Buyer, the provisions of the Agreement in force from the moment the Buyer registered or began using the Website apply.

1.6. Relations between the Buyer and the Seller are governed by the provisions of the Civil Code of the Russian Federation on retail sale and purchase (§ 2 of Chapter 30), supply of goods (§ 3 of Chapter 30), as well as the Law of the Russian Federation "On Protection of Consumer Rights" No. 2300-1 of 07.02.1992 and other legal acts adopted in accordance with them.

1.7. The Law of the Russian Federation "On Protection of Consumer Rights" No. 2300-1 of 07.02.1992 does not apply to legal entities and individual entrepreneurs ordering or purchasing Goods for business activities.

2.1. The Seller, based on the Buyer's Order and 100% prepayment, sells the Goods in accordance with the prices published on the Website, and the Buyer pays for and accepts the Goods in accordance with the terms of the Agreement.

2.2. The Seller delivers Goods to the Buyer by the method and within the time agreed by the parties during the sale process.

2.3. The procedure and payment for Delivery of the Order are specified in clause 7 of this Agreement.

2.4. The Seller reserves the right to refuse to sell Goods to a Buyer who has violated the provisions of this Agreement.

2.5. The Seller reserves the full and unconditional right to unilaterally modify in any way, that is, change, supplement, delete and otherwise correct any clauses and parts of clauses of the Agreement without prior notification of the Buyer. However, this is not grounds for the Seller to refuse obligations under Orders already placed by the Buyer.

2.6. The Seller, based on the Buyer's Order and 100% prepayment, sells the Service in accordance with the prices published on the Website, and the Buyer pays for and accepts the Service in accordance with the terms of the Agreement.

2.7. The Seller provides the Service remotely, via the Internet telecommunications network

2.8. The Seller provides the Service within the time specified in the Order.

2.9. In case of a possible increase in the timeframe for performing the service, the Seller notifies the Buyer of the increase in the timeframe for performing the Service before payment and begins performance after agreeing the order completion timeframe with the Buyer

3.1. Graphic, photo and video materials imitate the Goods presented on the Website. The actual appearance of the Goods may not match the image presented on the Website. Each photo sample is accompanied by textual information: article number, price and description of the Goods.

3.2. The Seller reserves the right, but is not obliged, to perform preliminary checks, review, mark, select, modify or remove any content of the Website.

3.3. When the Buyer purchases technically complex goods requiring specialized installation, the Seller is not responsible for correct connection and use, except in cases where the Buyer uses the Seller's services.

3.4. When the Buyer purchases services requiring specialized technical knowledge and qualification, the Seller is not responsible for correct application and use of the results of such services, except in cases where the Buyer uses the Seller's services

4.1. An Order for Goods or services may be placed through the Website or by the telephone numbers indicated on the Website;

4.2. When ordering Goods/Services through the Website, the Buyer must complete the registration procedure, during which personal data is provided. When the Buyer registers, the system requests a password for the login being registered. This password must be known only to the Buyer and must not be disclosed to third parties. The Seller does not have access to the password used by the Buyer during registration and does not store it; if the password is lost, the registration procedure must be repeated. In turn, the Seller guarantees non-disclosure to third parties of all user data entered during registration. Detailed terms of storage and use of personal data are set out in the Privacy Policy.

4.3. If, as a result of forming an Order, it is discovered that the Seller does not have the required quantity of the ordered Goods, the required model, or the technical ability to provide the Service, the Seller informs the Buyer of this within 1 (one) business day. The Buyer has the right to agree to purchase Goods that are in stock instead of those previously ordered, or to cancel the Order.

4.4. The Order number is indicated in the sales receipt, delivery note, electronic Order form on the Website and other documents generated by the Seller confirming the fact of the Order and forming an integral part of this Agreement.

4.5. The Buyer has the right to change the composition of the Order before completion of its formation by notifying the Seller by the phone numbers indicated on the Website or by email at zakaz@scanxpro.ru. In such case, the valid confirmation of the Order will be the latest confirmation by date.

4.6. The Seller has the right to inform the Buyer about the fact of order placement and necessary order parameters. The following channels may be used for notification: telephone, SMS, email, push notifications.

5.1. Goods and Services are payable at prices established by the Seller.

5.2. Prices on the Website include all taxes and are stated in rubles. Payment is also accepted in rubles. Delivery cost is not included in the prices shown on the Website and is discussed additionally when placing an Order and entered into the documents generated when ordering.

5.3. The price of Goods on the Website may be changed by the Seller unilaterally. At the same time, the price of Goods already ordered by the Buyer is not subject to change.

5.4. Goods are payable only by non-cash payment. Payment methods for Goods are indicated on the Website. The payment method agreed by the parties is the method selected by the Buyer from the available payment methods when placing the Order.

5.4.1. Cash payment for Goods is not made.

5.4.2. Non-cash payment for Goods is made:

6.1. Delivery of Goods ordered on the Website is carried out in several ways:

6.2. The possibility of another Delivery option not described in this section is agreed separately with the interested Buyer.

6.3. Delivery costs for goods, if provided, are paid by the Buyer. Promotions involving free delivery are an exception.

6.4. If the Buyer did not receive the Goods through the Buyer's own fault, for example, was absent at the agreed time at the place of receipt of the Goods, the Seller has the right to demand payment for Delivery services in full if the Delivery method provides for payment. A repeated call of the Seller's representatives for Delivery purposes is also paid by the Buyer.

6.5. When delivering the Goods to the Buyer, the delivery service transfers all necessary documents to the Buyer: cash receipt and sales receipt, or delivery note, or Universal Transfer Document.

6.6. When accepting Goods from the Seller's representatives, the Buyer must check the completeness and appearance of the Goods, unpack, inspect and make sure that the Goods have no external mechanical damage, correspond to the declared consumer properties, appearance and completeness, and that a sales and cash receipt, or delivery note, or Universal Transfer Document, warranty card and operating instructions are available.

6.7. The Buyer has the right to accept or refuse the Goods at the moment of Delivery by the delivery service in accordance with Section 8 of this Agreement.

7.1. Return or exchange of Goods is carried out in accordance with the provisions of the Civil Code of the Russian Federation and the Law of the Russian Federation "On Protection of Consumer Rights" No. 2300-1 of 07.02.1992.

7.2. The Buyer may return Goods of proper quality within 7 (seven) days, excluding the day of purchase, to the Buyer's actual address or using transport companies or courier services. Transport costs are paid by the Buyer. Exchange of Goods of proper quality is carried out if the specified Goods have not been used, their marketable appearance, consumer properties, seals and factory labels are preserved, and there is a sales or cash receipt or another document confirming payment for the specified Goods. The Buyer's lack of a sales or cash receipt or another document confirming payment for the Goods does not deprive the Buyer of the opportunity to rely on witness testimony. Return of Goods within the periods provided by this clause is possible if the Buyer is an individual.

7.3. Goods of improper quality may be replaced with similar Goods of proper quality or returned to the Seller. In this case, the Delivery costs for the Goods are paid by the Seller. Exchange of Goods is carried out by returning Goods of improper quality and selling new Goods. The Seller reserves the right to accept Goods of improper quality from the Buyer and, if necessary, conduct a quality inspection of the Goods. If, as a result of examination of the Goods, it is established that their defects arose due to circumstances for which the Seller is not responsible, the Buyer must reimburse the Seller for the costs of the examination, as well as related storage and transportation costs of the Goods.

7.4. If any defect is found in the Goods, the Seller has the right to require the Buyer to provide photos of:

7.5. If the Buyer has difficulties with Goods purchased from the Seller, the Buyer may contact the Seller's customer service department at the specified email addresses and phone numbers. Photo materials with detected defects are provided there as well.

7.6. When accepting Goods from the Buyer, the courier of the delivery service is obliged to issue an acceptance certificate for the Goods in the Seller's form.

7.7. Refunds to the Buyer are made after inspection and acceptance of the Goods by the Seller's service center, provided that the Buyer completes the relevant application.

7.8. Refunds to the Buyer are made in accordance with the current legislation of the Russian Federation, but in any case no later than 30 calendar days from the date of receipt of the Buyer's relevant application in writing or by email.

7.9. The Buyer is responsible for the accuracy of the details specified by the Buyer in the refund application.

7.10. The Seller does not accept claims regarding Goods if, upon acceptance, the Buyer opened the packaging and inspected the Goods with signing of the relevant sales receipt in the following cases:

7.11. The Seller has the right to establish other conditions for return and exchange of Goods that do not violate the Buyer's rights in accordance with this Agreement and the Law of the Russian Federation "On Protection of Consumer Rights" No. 2300-1 of 07.02.1992.

8.1. The Seller is responsible for defects discovered in the Goods during the warranty period.

8.2. The warranty period is established in the sale and purchase agreement or warranty card. The terms of warranty and warranty service are determined by the manufacturer or the Seller.

8.3. The Seller is responsible for defects in Goods for which no warranty period is established if the Buyer proves that they arose before the Goods were transferred to the Buyer or for reasons that arose before that moment.

8.4. Claims submitted by the Buyer after expiration of the warranty periods are considered by the Seller in the manner established by law.

8.5. Warranty service may be refused if:

9.1. All information contained on the Website pages, including images, product specifications, text descriptions, design, logo and trademark, is the property of the Seller. Copying, downloading and any other use of Website content for commercial purposes without the Seller's prior written consent is strictly prohibited.

9.2. The User undertakes not to send unauthorized advertising messages to the email addresses indicated on the Website.

10.1. The Seller guarantees confidentiality with respect to the Buyer's data.

10.2. The Online Store reserves the right to terminate access to the Personal Account and block and/or cancel registration without prior notification of the Buyer and bears no responsibility for termination of access to its services. In this case, the Buyer's information is destroyed and the Buyer's registration is canceled.

10.3. If the Buyer violates the terms of this Agreement, the Seller has the right to suspend cooperation and/or use of the Website for that Buyer until the User eliminates the violations committed and reimburses (compensates) in full the losses caused to the Seller by such violation.

10.4. The Seller does not notify the Buyer about deletion of reviews or refusal to publish reviews. The Seller has the right not to publish the Buyer's review due to inconsistency with actual experience of using the Goods or if the information is not useful to other Buyers of the Website.

10.5. The Seller has the right to temporarily suspend operation of the Website for technical, technological or other reasons for the period required to eliminate such reasons, with or without prior notification of Buyers.

10.6. For the purpose of quickly informing Buyers about new arrivals of Goods, special promotions and sales, the Seller automatically includes in its mailing list all email addresses specified by the Buyer during registration on the Website. This applies to those addresses whose settings contain consent to receive email newsletters from the Seller. The Buyer has the right to unsubscribe from the Seller's mailings by following the relevant link in the informational mailing.

11.1. The Seller is not responsible:

11.1.1. For the accuracy of the data specified by the Buyer during registration and Order of Goods, as well as for the sale and Delivery of Goods as a result of the Buyer specifying inaccurate information about himself or herself.

11.1.2. For the actions of related services used to provide services to the Buyer but not owned by the Seller: banks, postal services, Internet providers, email services, payment systems, etc.

11.1.3. For any expenses of the Buyer, direct or indirect damage that may be caused to the Buyer as a result of use or inability to use the services of the Online Store and incurred as a result of errors, omissions, interruptions in operation, deletion of files, changes in functions, delays in operation during data transmission, etc., that occurred not through the fault of the Online Store.

11.2. The Order may be canceled by the Seller if the Order is not delivered to the Client through no fault of the Seller within 3 (three) days from the date the Order was formed. In this case, after expiration of the period provided in this clause, the Seller has the right to refuse to fulfill obligations under this Agreement without notifying the Buyer.

11.3. Use of the Website is permitted only by adults. The Buyer is responsible for any use, even without the Buyer's permission, by a minor under 18 years of age of the account in the Online Store, as well as for all actions performed by the minor on the Website.

11.4. For violation of the terms of this Agreement, the Buyer and the Seller are liable in accordance with the legislation of the Russian Federation.

11.1. In the event of any disputes or disagreements related to performance of the Agreement, the Buyer and the Seller will make every effort to resolve them through negotiations, consideration of complaints, claims or other requests from the Buyer. If disputes are not resolved through negotiations, they are subject to resolution in the manner established by the legislation of the Russian Federation.

11.2. On all other matters not provided for in this Agreement, the Buyer and the Seller are guided by the current legislation of the Russian Federation.

Force majeure, special conditions

13.1. The Buyer and the Seller are released from liability for partial or complete non-performance of obligations under this Agreement if this resulted from extraordinary events (force majeure) that occurred after conclusion of the Agreement. Such events include circumstances of force majeure that neither party could foresee or prevent by reasonable measures: floods, fires, earthquakes, meteorite impact, explosions, storms, epidemics and other natural phenomena, as well as military actions, terrorist acts, civil disobedience actions, etc.

14.1. This Agreement comes into force from the moment the Buyer registers on the Website or contacts the Seller to purchase Goods.

14.2. The moment of contact is considered to be the moment when the Buyer actually began taking actions aimed at purchasing Goods from the Seller.